Still...

Well 90 days have come and gone and I'm told by a lovely gentleman at the Hague Adoption Convention customer service center that we're "one of the next several dozen cases to be looked at by an officer."  While this information was somewhat less that helpful, the 800 number I called to get this tidbit of pseudoinformation has real live people on the other end and they are quite willing to help in any way they can.  If you call the general USCIS customer service number, you get someone who tells you that if your application is less than 180 days old, they can't look at your file.  They also tell you that the only ones who can tell you about your case are the people at the field office your application was submitted to--and no, they don't have the field office's phone number, and the number listed on the field office's website is the same one that can't tell you anything unless you call the field office.  

The USCIS Hague Adoption customer service number, on the other hand, is answered by  people who are perfectly willing to look at one's file and answer as many questions as you can throw at them.  In case anyone who reads this is adopting internationally and is waiting for USCIS approval, this contact information has been very helpful:  nbc.hague@dhs.gov or 1-877-424-8374.  They service anyone who has filed an I-800 or I-800A.  I found it here, on the USCIS website under the "adoptions" heading. 

In the meantime, I guess we're still waiting.  Maybe before Thanksgiving.